Terms, agreements, waivers, and privacy for Lawal Travel Services.
On an individual booking we act as your agent and arrange services from suppliers you select. On a group experience we are the organizer. We build the trip, we set the price, we carry the risk of filling it, and we travel with you.
That difference changes how payment, cancellation, and responsibility work, which is why this is a separate document.
By reserving a place on a Lawal Travel Services group travel experience, you confirm that you have read, understood, and agreed to these Terms and Conditions and to the Trip Sheet for your specific trip.
"LTS," "we," "us," "our" means Lawal Travel Services, a Tennessee business.
"Experience" means a curated, escorted group travel program organized and hosted by LTS, sold as a single package at a single published price.
"Trip Sheet" means the trip-specific page, confirmation, or document that states your Experience name, travel dates, price, downpayment, administrative fee, final payment date, cancellation cutoff date, minimum group size, inclusions, and exclusions. The Trip Sheet is incorporated into and forms part of this agreement. Where the Trip Sheet and these Terms conflict, the Trip Sheet controls.
"You," "your," "Traveler" means each person who reserves a place on an Experience, and each person on whose behalf a reservation is made.
"Supplier" means any independent third party that provides a component of an Experience, including hotels and resorts, cruise lines, airlines, ground transportation providers, excursion and activity operators, guides, drivers, photographers, restaurants, and vendors.
"Host" means Jenita Lawal or another LTS representative who travels with the group.
Back to topLTS designs the itinerary, negotiates and contracts with Suppliers, sets the price, manages the group, and hosts the trip on the ground. In that capacity we are the operator of the Experience as a whole.
LTS does not own, operate, manage, staff, or control any hotel, resort, cruise ship, aircraft, vehicle, vessel, restaurant, excursion, or venue used on an Experience. Every one of those services is delivered by an independent Supplier with its own management, its own employees, its own safety practices, and its own terms and conditions.
We select Suppliers with reasonable care based on our professional judgment and experience. We do not guarantee their performance, and we are not responsible for their acts, errors, omissions, negligence, delays, defaults, insolvency, or cessation of operations. Section 15 sets out the full limitation of our liability.
Suppliers impose their own terms and conditions, including conditions of carriage, resort policies, waivers, and cancellation rules. Those terms apply to you directly and may limit your rights and remedies against the Supplier. Where a Supplier requires you to sign a waiver or release in order to participate in an activity, participation is conditioned on your doing so.
We are not a licensed insurance producer and cannot advise you on the terms, adequacy, exclusions, or claims process of any insurance policy. We are not medical professionals and cannot advise you on health, immunization, or fitness questions. We are not attorneys and do not provide legal advice on entry requirements, visas, or immigration status.
Back to topYou must be at least 18 years old and legally able to enter into a binding contract. Where an Experience is designated adults-only, or where the resort or cruise line imposes an age minimum, that minimum applies and we cannot waive it.
You are responsible for the accuracy of every piece of information you give us, including the exact legal name as it appears on your passport or government identification, date of birth, gender marker, citizenship, contact details, and emergency contact.
Name corrections after tickets or reservations have been issued are subject to Supplier fees, which can be substantial and in the case of airline tickets can equal the full fare. Those fees are yours.
Our Experiences involve walking, standing, uneven terrain, stairs, boats, buses, heat, altitude, and full days. Some involve activities with inherent physical risk.
You are responsible for assessing your own fitness to participate and for consulting your physician where appropriate. You must tell us in writing, before you make your final payment, about any medical condition, mobility limitation, allergy, dietary requirement, or accessibility need that may affect your participation or that we should know about in an emergency.
We will make reasonable efforts to accommodate disclosed needs and we will tell you honestly when we cannot. We cannot provide personal care, individual assistance, or one-to-one supervision, and we cannot guarantee that facilities abroad meet Americans with Disabilities Act standards. Accessibility outside the United States varies widely and is outside our control.
If a disclosed or undisclosed condition makes it unsafe or impracticable for you to participate, we reserve the right to decline or terminate your participation under Section 13.
You are responsible for obtaining and carrying a valid passport, any required visas, entry permits, proof of vaccination, and all other documentation required by every country on your itinerary and by every Supplier. See Traveler Responsibilities for the full checklist.
Many countries require that your passport be valid for at least six months beyond your date of entry and have blank pages available. Some countries deny entry based on prior criminal offenses, including offenses that may seem minor in the United States. Entry rules change frequently and without notice.
Check your requirements at travel.state.gov and confirm them directly with the relevant consulate. We will tell you what we know, but we do not warrant the accuracy of entry requirements and we are not responsible for denied boarding, denied entry, deportation, or any resulting loss.
If you are denied boarding or entry for any reason, no refund is due and you are responsible for your own return travel and costs.
An Experience is a single, curated package sold at a single price. That price reflects the whole of what we have designed, which typically includes accommodation, group activities and excursions, group transportation, hosted programming, planning and coordination, on-site hosting, and the logistical work that happens in the year before you board a plane.
The price is not a sum of separately priced parts, and it is not a resale of a hotel room. We do not itemize component costs, and individual components have no stated value.
If you choose not to participate in an included activity, arrive late, depart early, skip a meal, or decline any part of the Experience for any reason, no refund, credit, or substitution is due. This applies whether the reason is personal preference, illness, flight disruption, or anything else.
Your Trip Sheet lists inclusions and exclusions. Unless your Trip Sheet says otherwise, the following are not included:
Where an Experience includes resort credits, onboard credits, or similar amenities, those are issued and administered by the Supplier under the Supplier's rules. They typically carry restrictions, expire at the end of your stay, and have no cash value. We do not control them and cannot replace them if the Supplier declines to honor them.
Back to topEvery Experience is escorted. A Host travels with the group and is present throughout the published program. Hosting is a material part of what you are purchasing.
Illness, family emergency, injury, travel disruption, or other circumstances may prevent a particular Host from traveling. LTS reserves the right to substitute a qualified Host without notice, and a Host substitution is not grounds for cancellation, refund, or credit. We will tell you as soon as we know.
Your Host manages the group program, liaises with Suppliers, and is your point of contact on the ground. Your Host is not a licensed guide, medical professional, security provider, chaperone, or caregiver, and does not supervise you outside of scheduled group activities. You are responsible for yourself during free time and independent activity.
Back to topExperience pricing is published per person at single occupancy and at double occupancy. Double occupancy pricing assumes two people sharing one room or cabin. Single occupancy pricing reflects the full cost of a room or cabin occupied by one person.
Sharing a room does not mean sharing a bed. Where the Supplier offers a two-bed configuration we will request it, but bed configuration is assigned by the Supplier and is never guaranteed.
Two travelers sharing a room are jointly responsible for the full cost of that room. Each traveler pays her own share, and each remains responsible if the other does not pay.
Roommates must book together. LTS does not assign, match, or introduce roommates, and we do not accept a double-occupancy booking from a traveler who does not name her roommate at the time of booking. If you are travelling alone and do not have someone to share with, book at the single occupancy rate.
We make no representation about the compatibility, habits, health, or conduct of any roommate you choose, and we are not responsible for disputes between roommates. A roommate conflict is not grounds for a refund, a credit, or a room change.
If your roommate cancels, withdraws, or is removed, you have three options:
Your roommate's cancellation does not change her obligations under Section 10, and does not entitle either of you to anything outside those terms.
Triple and quad occupancy is available only where the Trip Sheet says so.
Back to topA reservation is made when you complete our reservation form, accept these Terms and your Trip Sheet, and pay the downpayment and administrative fee in full. Places are assigned in the order complete reservations are received.
The downpayment stated on your Trip Sheet is due at the time of booking and is non-refundable and non-transferable, except where Section 8.5 or Section 11 applies.
The administrative fee stated on your Trip Sheet is a flat service fee charged to every traveler on the Experience, regardless of how you pay. It covers booking administration and reservation management, which are performed when you reserve and are not recoverable by us afterward.
The administrative fee is non-refundable from the moment your reservation is made, except where Section 8.5 or Section 11 applies.
Your reservation is confirmed to you when we accept it. The Experience itself is not guaranteed to operate until it reaches its minimum group size under Section 11.
Do not purchase non-refundable airfare, pre-trip hotel nights, or any other non-refundable travel until we have notified you in writing that the Experience is guaranteed to operate. We are not responsible for any cost you incur before that notice.
We do not operate payment plans and we do not enroll you in one. Pay whatever amount you like, whenever you like, as often as you like, as long as the full balance is paid by your final payment date.
Some travelers pay in full at booking. Some send a few hundred dollars a month. Some pay the balance the week before the deadline. All of that is fine.
Where eligible, third-party installment options such as Klarna and Afterpay are available at checkout. Those are credit products offered by the provider, not by LTS. Approval, terms, fees, interest, and collection are entirely between you and that provider. We are not a party to that arrangement and your obligations to us are unchanged by it.
The full balance is due on the final payment date and time shown on your Trip Sheet.
That date is different for every Experience, because every resort, cruise line, and vendor sets its own deadline for us. A Caribbean resort may want payment six weeks out. A cruise line may want it four months out. Your date is always set comfortably before ours, because we cannot hold a place we have not paid for.
If your balance is unpaid at the final payment date and time, your booking is cancelled. Payments you have made are not refunded and are not converted to Travel Credit.
We do not charge a late fee, and there is no reinstatement process, because there is no payment plan to fall behind on. There is one date, and it is on your Trip Sheet, in your confirmation, and in every reminder we send.
If something has come up, email us before the deadline. We would far rather work it out than take your place back. Nearly every problem is solvable with notice, and none are solvable after the fact.
We do not raise prices to improve our margin after you have booked.
Prices are in United States dollars. We are not responsible for foreign transaction fees, currency conversion charges, or exchange rate movements applied by your card issuer or bank.
Back to topUp to 45 days before departure, you may transfer your place to another traveler, subject to our approval and the Supplier's, for a $75 transfer fee plus any Supplier charges.
A transfer is very often the better outcome for everyone. Ask us before you cancel.
The incoming traveler must meet all eligibility requirements, accept these Terms in writing, and complete all required forms. You remain responsible for the full balance until the transfer is complete and the incoming traveler has paid. Any financial settlement between you and the incoming traveler is between the two of you.
Airline tickets are generally not transferable, and name changes after ticketing may be impossible or may cost the full fare.
Requests to change occupancy or room category are subject to availability and to Supplier pricing at the time of the request. Upgrades are charged at the difference in price. Downgrades, where available, are credited at the Supplier's rate and may be subject to a Supplier change fee.
We may make reasonable changes to an itinerary, accommodation, activity, or schedule where necessary for safety, operational reasons, Supplier changes, weather, or circumstances outside our control. Where a change is material we will notify you and, where practicable, offer a comparable substitute.
A change of itinerary, activity, accommodation of comparable standard, or Host does not entitle you to a refund or credit.
Back to topAll cancellations must be sent by email to team@lawaltravel.com. A cancellation takes effect on the date we receive your email, not the date you decided, and not the date you told someone verbally.
We will acknowledge every cancellation in writing. If you do not receive an acknowledgment within two business days, assume we did not receive it and contact us.
Your Trip Sheet states a cancellation cutoff date for your Experience. That date is the point at which the money we have committed to Suppliers on your behalf stops being recoverable. It is different for every Experience, for the same reason final payment dates are.
The downpayment and the administrative fee are retained. Everything else you have paid is issued to you as LTS Travel Credit, which you may apply to a future LTS group Experience under Section 12.
No cash refund is issued on a traveler-initiated cancellation, at any point. Cash refunds arise only where we cancel the Experience under Section 11, or under Section 8.5 where you decline a corrected price.
No refund and no Travel Credit is due. By that point your room, your transfers, your excursions, and your share of the group's fixed costs have been paid for and cannot be recovered. This is firm, and it is why travel insurance is required under Section 14.
For a traveler who paid $1,345 in full on an Experience with a $200 downpayment and a $149 administrative fee, cancelling by the cutoff date:
| Item | Amount |
|---|---|
| Downpayment and administrative fee, retained | $349 |
| Issued as LTS Travel Credit | $996 |
| Cash refunded | $0 |
Travel Credit is issued within 10 business days of our written acknowledgment of your cancellation.
Where a cash refund is due under Section 8.5 or Section 11, it is processed within 30 business days to the original method of payment. We refund the amount you paid us. We do not reimburse third-party processing fees, installment-plan fees, interest, or currency conversion charges, none of which are returned to us.
Once an Experience has begun, no refund or credit is due for any unused portion, for any reason, including illness, injury, family emergency, quarantine, denied entry, missed connection, voluntary departure, or removal under Section 13. This is what travel insurance is for.
Back to topEvery Experience requires a minimum of five (5) rooms or cabins to operate. Any combination of single and double occupancy counts toward that minimum. A Trip Sheet may set a higher minimum where the Supplier contract requires one.
We will determine whether an Experience has reached its minimum no later than the last date on which we can reduce or release our room block without penalty under our Supplier contract, and will notify all reserved travelers in writing of our decision. That date is usually earlier than the final payment date.
We confirm an Experience as soon as it reaches its minimum, which is often months before that deadline, and we notify every reserved traveler the moment we do. Section 7.4 asks you not to purchase non-refundable airfare until you receive that notice.
If we cancel an Experience for failure to reach the minimum group size, or for any other reason within our control, you choose one of the following:
We are not responsible for any cost you incurred independently, including airfare, airline change fees, pre-trip or post-trip hotel nights, parking, visa or passport fees, vaccinations, time off work, or any other expense.
We are not liable for any failure or delay in performing our obligations caused by circumstances beyond our reasonable control, including acts of God, extreme weather, hurricane, flood, earthquake, volcanic activity, fire, epidemic, pandemic, quarantine, public health emergency, war, terrorism, civil unrest, strike, labor dispute, government action or travel restriction, border closure, airline or cruise line schedule change or bankruptcy, infrastructure failure, or Supplier default.
Where a force majeure event prevents an Experience from operating, we will use commercially reasonable efforts to recover funds from Suppliers on your behalf. We will refund or credit to you what we are actually able to recover, less amounts irrecoverably committed and less the downpayment and administrative fee. We will account to you honestly and in writing about what was recovered and what was not.
Where a force majeure event occurs during an Experience, we will use reasonable efforts to continue the program or arrange alternatives. Additional costs arising from a force majeure event during travel, including extended accommodation, rebooked flights, and transport, are yours.
We are not able to refund money we do not have and cannot get back. That is the honest limit of what an operator of our size can promise, and it is the clearest argument for buying insurance.
Back to topTravel Credit issued under these Terms:
To put that plainly: your credit reduces what you owe on the next trip, but it does not reserve your place on it. Booking still takes the downpayment and the administrative fee, the same as it does for everyone.
Back to topOur Experiences are built around a group of people who mostly do not know each other and who have paid a meaningful amount of money to enjoy themselves. Everything about the experience depends on that group treating each other, our Hosts, our Suppliers, and the people whose country we are visiting with respect.
You agree to conduct yourself accordingly, to comply with the laws of every country you visit, to follow the rules and instructions of Suppliers and Hosts, and to be on time for group activities and departures.
Where an Experience includes an all-inclusive resort, a wine program, or similar, alcohol consumption is entirely at your own discretion and your own risk. You are responsible for your own choices and their consequences.
We reserve the right to decline service or participation where in our reasonable judgment intoxication presents a risk to you or others. Illegal drugs are prohibited without exception, and penalties abroad can be severe.
LTS and any Supplier may remove you from any accommodation, vehicle, vessel, activity, or the Experience as a whole if, in our reasonable judgment, your conduct or condition endangers you or others, materially disrupts the group, damages property, violates the law, or interferes with the operation of the Experience.
If you are removed, no refund or credit is due, and you are responsible for your own accommodation, transportation, and return travel from that point forward, at your own cost.
You are responsible for any loss or damage you cause to property belonging to LTS, a Supplier, or another person. Payment is due directly to the affected party at the time, in a reasonably estimated amount if the exact amount is not yet known.
You agree to indemnify and hold LTS harmless from any claim, loss, liability, damage, cost, or expense, including reasonable attorney fees, arising from your acts, omissions, or breach of these Terms.
Your baggage and personal effects are your sole responsibility at all times. We do not accept responsibility for loss, theft, or damage.
Back to topEvery traveler on an LTS group Experience is required to purchase travel insurance and to provide us with the provider name and policy or confirmation number before the final payment date.
We require it because our cancellation terms are firm and no cash refund is issued on a traveler-initiated cancellation. Insurance is the only thing that covers what we cannot: the emergency that arrives three weeks before departure, the diagnosis, the death in the family, the job that will not let you go.
We strongly suggest a policy that includes Cancel For Any Reason (CFAR) coverage, which is the only kind that responds to a change of mind.
Failure to provide proof of coverage does not entitle you to cancel outside these Terms, and does not alter Section 10.
CFAR eligibility windows are short and usually begin on the date of your first payment, often expiring 14 to 21 days later. If you intend to buy CFAR coverage, look into it in the same week you make your downpayment. Waiting almost always closes the window.
Trip cancellation and interruption, including cancellation by the operator; emergency medical expense abroad; emergency medical evacuation and repatriation; baggage loss and delay; travel delay and missed connection; and Supplier financial default.
We do not sell insurance and we do not require you to use a particular provider. Buy the policy that suits you, then email the provider name and policy number to team@lawaltravel.com.
We are not a licensed insurance producer. We cannot interpret policy language, evaluate whether coverage is adequate for your situation, tell you which plan to buy, predict whether a claim will be approved, or advocate with an insurer on your behalf. Any policy is a contract between you and the insurer. Requiring coverage is not a representation that any particular policy will cover any particular loss.
Back to topThe provisions in this section are important. They limit our liability to you and affect your legal rights.
You acknowledge that by offering an Experience to a particular destination, LTS does not represent or warrant that travel to that destination is advisable or without risk.
Nothing in these Terms limits or excludes liability for death or personal injury caused by our own gross negligence or willful misconduct, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded. If any part of this section is held unenforceable, the remainder continues in full effect and the unenforceable part is limited to the minimum extent necessary to make it enforceable.
This release binds you, your heirs, assigns, personal representatives, and estate, and is intended to be as broad as Tennessee law permits.
Back to topMany Experiences include professional group photography. We also photograph and film informally throughout, and we use those images to share what our trips are actually like.
By participating in an Experience, you grant LTS a non-exclusive, royalty-free, worldwide, perpetual license to use photographs, video, and audio recordings in which you appear, together with your first name where relevant, for marketing, advertising, social media, website, print, and promotional purposes. You waive any right to inspect or approve the finished use, and you understand that no compensation is due.
If you would rather not appear in our marketing, tell us in writing at team@lawaltravel.com before departure and we will honor it. Opting out is free, has no effect on your participation, and does not require an explanation. We will make reasonable efforts to exclude you from images we publish.
We cannot control photographs taken by other travelers, by Suppliers, or by members of the public, and we are not responsible for their use.
You may photograph freely for your own personal use. Please ask before photographing another traveler, and respect anyone who has opted out. Do not publish images of other travelers without their permission.
Back to topTell your Host immediately. Nearly everything that goes wrong on a trip can be fixed on the spot and cannot be fixed afterward. A problem reported at the time gives us and the Supplier a chance to resolve it. A problem reported after you get home usually does not.
Send any complaint in writing to team@lawaltravel.com within 30 days of the last day of your Experience, with enough detail for us to investigate. We will respond within 15 business days.
If something looks wrong on your statement or you are unhappy with a charge, email team@lawaltravel.com first. Almost everything is a misunderstanding we can fix quickly.
These Terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles. You consent to the exclusive jurisdiction and venue of the state and federal courts located in Davidson County, Tennessee, for all disputes arising out of or relating to an Experience.
Before commencing any legal proceeding, the party with the complaint will give the other 30 days' written notice describing the dispute and the resolution sought, and the parties will attempt in good faith to resolve it. This does not extend any applicable limitation period.
We may update these Terms. The version in effect on the date you reserve your place is the version that governs your Experience, unless you agree in writing to a later version. The current version is posted on this page and is provided with your confirmation.
These Terms, together with your Trip Sheet and your completed reservation form, constitute the entire agreement between you and LTS regarding your Experience, and supersede all prior communications, proposals, marketing statements, and representations, whether written or oral.
If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed if it cannot be, and the remaining provisions continue in full effect.
Our failure to enforce any provision is not a waiver of that provision or of our right to enforce it later. Any accommodation we extend to one traveler does not create an obligation to extend it to another.
You may not assign your rights under these Terms except through the transfer process in Section 9.1. LTS may assign its rights and obligations in connection with a sale or reorganization of the business.
We will communicate with you by email at the address on your reservation form. It is your responsibility to keep that address current and to monitor it, including checking spam folders, because deadline reminders and trip documents are sent there.
Headings are for convenience and do not affect interpretation. These Terms have been drafted to be read by travelers rather than lawyers, and no rule of construction against the drafter applies.
Back to topAcknowledgment. By completing a reservation for a Lawal Travel Services group travel Experience, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, including the assumption of risk, release, and limitation of liability in Section 15, and by the Trip Sheet for your Experience.
Version 1.0 · Effective September 29, 2026
These terms and conditions govern the relationship between Lawal Travel Services ("LTS" and/or "us/our") and you, the purchaser and/or traveler ("Client" and "passenger" and "you/your").
By planning travel with LTS, you agree to be bound by these terms and acknowledge that LTS acts solely as a booking agent for disclosed principal supplier tour operators, cruise lines, hotels, airlines, air charters, bus companies, ground transportation, boat purveyors or owners, and other independent contractors providing accommodations, transportation, and other services ("Supplier(s)"), and is not the source or provider of the travel services.
These terms include warranties and disclaimers and exclusions of liability and may restrict your rights and remedies and provide protection to LTS.
You warrant that you are at least 18 years of age and possess the legal authority to enter into this Agreement and to make travel bookings with LTS. You agree to be financially responsible for all of your travel bookings and warrant that all information supplied by you on behalf of yourself, members of your household, or others for whom you are authorized to transact business with us is true and accurate. You agree that you will only make legitimate reservations or purchases with LTS and its Suppliers, and acknowledge that, without limitation, any speculative, false, or fraudulent reservation is prohibited.
All bookings are accepted by LTS as agent for the travel Suppliers on your itinerary. Separate Supplier terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select, and you understand and agree to abide by the terms and conditions of purchase imposed by any Supplier that you have selected as a service provider for your travel.
Back to topYou shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of your travel bookings through LTS. By submitting a credit card authorization form to LTS, you agree to allow LTS to use your payment method to purchase travel products from our Suppliers on your behalf.
All payments for travel are due prior to departure according to each Supplier's terms and conditions of booking. You understand that failure to make final payment or any violation of a Supplier's conditions of purchase may result in cancellation of your reservations, in your being denied access to any flights, tours, hotels, cruises, or other travel services, or in your forfeiting any monies paid for your reservations.
Payments for agency service fees are paid directly to LTS and are separate from and not part of the trip cost. These fees are non-refundable once services have been rendered and are clearly disclosed at the time of booking. See the Planning Fee Agreement.
LTS may charge a cancellation fee of 10% of the entire trip cost or $100, whichever is higher. Payment of the cancellation fee is required prior to processing the cancellation. In some cases, there is NO REFUND once a booking is made and paid in full. You may not be entitled to a refund if you change or cancel your travel plans after confirmation of a booking. All cancellation requests must be sent to LTS in writing. As a result of cancellation, LTS's and third-party Supplier's cancellation penalties will apply. Cancellation fees will be charged to the credit card or other payment method you authorized to pay for travel services or deducted from the Supplier's refund.
All quoted prices are subject to change until booking is confirmed and deposit is received. Prices may fluctuate based on availability, currency exchange rates, fuel surcharges, government taxes, and other factors beyond LTS's control.
When you receive any and all travel documents, it is your responsibility to review and verify all information for accuracy. Contact LTS immediately if changes or corrections are required.
Back to topIt is the responsibility of each Client to obtain and carry a valid passport, visa(s), and all other documents required by applicable government regulations.
IMPORTANT: The Transportation Security Administration requires all travelers 18 years and older to present REAL ID-compliant identification or another acceptable form of identification (such as a passport) to board domestic flights. Non-compliant driver's licenses are not accepted for domestic air travel. See tsa.gov.
The name, date of birth and gender that appears on the identification card must exactly match the same such data that is listed on airline ticket(s) and booking records. You acknowledge any failure to strictly comply with these requirements may result in denied boarding, additional screening measures, or an undue delay at an airport security checkpoint causing Client to miss flight(s), and subsequent scheduled travel bookings on cruises and tours.
LTS strongly recommends that you take into account that certain countries will not admit a passenger if their passport expires within six (6) months of the date of entry. Non-United States citizens may require additional documentation. Client is responsible to make LTS aware when traveling on a passport from a country other than the United States of America. LTS neither controls nor warrants the issuance of visas or approval of visa waivers related to your travel. Should a visa not be issued, LTS is not responsible for lost payments made toward the contemplated trip. Please note that rules of each country regarding entry and exit change on a daily basis.
Children and infants also require travel documents. Minors traveling with one parent, and/or without both parents, may be stopped and not admitted, unless authenticated and verified consent forms are provided to the authorities.
Back to topEach country holds different views of past criminal offenses, whether within or outside of their boundaries. If you have a current or prior criminal offense, contact that country directly for entry and exit requirements. You can visit travel.state.gov for further information. We do not inquire about an individual's criminal record in the interest of respecting our Clients' privacy. For example, if traveling to or through Canada, individuals with a Driving While Intoxicated record should review current entry requirements.
Back to topFederal law prohibits passengers from bringing hazardous materials on the aircraft, in the passenger's luggage or on the passenger's person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radiopharmaceuticals.
There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in the passenger's luggage and certain smoking materials carried on the passenger's person. For further information, each passenger should contact the relevant airline representative(s) on their itinerary. Restrictions are listed at tsa.gov.
Back to topWe recommend that you refer to the DOT list of airports in countries that require airlines to treat the passenger cabin with insecticides prior to the flight or while on the aircraft. This list is on the DOT's website and is updated from time to time.
Back to topYou must have the proper immunizations and health screenings and required documentation of such immunizations and screenings before travel. LTS shall not assume responsibility for the accuracy of health, vaccination, or documentation prior to departure or upon landing at the final destination. In some cases, required inoculations must be recorded by Client's health practitioner on a valid vaccination certificate, which the Client must carry for proof of inoculation. If you are concerned about taking any medications or receiving certain inoculations, check with your health practitioner BEFORE booking. See travel.state.gov and cdc.gov/travel.
Back to topLTS shall not assume any responsibility for any air schedule changes. In rare instances, upon departure from a country, certain departure taxes must be paid in cash only, and may vary in price. Failure to use a reservation may result in automatic cancellation of all continuing and return flights, as well as forfeiture of airfares.
Airline e-tickets expire a year from issue date unless carrier fare rules in passenger's itinerary fare provide otherwise.
Due to enhanced security, it is strongly recommended that you check in a minimum of 2 hours prior to scheduled departure for domestic flights and 3 hours prior for international flights. Reconfirm flight times at least 24 hours prior for domestic flights, and 72 hours prior for international flights.
By checking in for a flight, tour or cruise, you may be agreeing to additional terms and conditions imposed by the Supplier. If you have authorized LTS to check you in for any component of your trip, you take full responsibility for agreeing to and complying with the Supplier's terms and conditions of check-in.
Back to topWe reserve the right to correct errors. In the event of any pricing error or omission, we reserve the right to adjust such pricing or make any other corrections. All offers, incentives and Supplier promotions are subject to availability and may change without notice. Prospective Clients are advised to reserve early to avoid disappointment and additional late booking fees.
Back to topWhen tour, cruise or package prices are based on Suppliers' contract rates, you will not be entitled to any refund for any unused portion of travel.
Some group tours are based on minimum numbers of passengers traveling; if the number of passengers falls below the minimum required, a surcharge may be imposed, or the tour may be canceled. Any cancellations of a tour or package for reason of failing to meet the minimum traveler requirement will be governed by the tour operator's cancellation policy.
If you decide to change any portion of your confirmed arrangements prior to departure or during your trip, we will attempt to assist you. Certain bookings may not be able to be changed. All requests for changes to a booking must be made in writing to LTS. The Supplier may determine that alterations in itinerary are necessary for any number of reasons, including but not limited to severe weather. Any alterations to an itinerary are at the sole discretion of the Supplier, and LTS bears no responsibility for any changes.
Back to topLTS acts solely as a booking agent for disclosed principal Suppliers and is not the source or provider of any travel service. Each Supplier is an independent entity with its own management and is not subject to the control of LTS. The Suppliers whose names appear in travel documentation are those actually responsible for providing the travel services purchased, and you consent to the use of those Suppliers.
Travel to certain destinations may involve greater risk than others. LTS urges Clients to remain informed on a daily basis as to current news events, as well as to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. See state.gov, tsa.gov, cdc.gov, and cbp.gov. The Smart Traveler Enrollment Program is a free service for U.S. citizens traveling or living abroad; register at step.state.gov.
LTS is not responsible for any injury, damage or loss arising from the events or occurrence of travel, and each traveler assumes the risk of traveling, including but not limited to risks of injury, illness, or financial or physical damage, with respect to LTS.
Back to topLTS will not be in breach of these terms and conditions or otherwise be liable to you, for any failure or delay in performing an obligation under this Agreement that is due to any of the following causes, to the extent beyond its reasonable control: acts of God, accident, riots, war, terrorist act, epidemic, pandemic, quarantine, civil commotion, breakdown of communication facilities, breakdown or malfunction of equipment, destruction of or serious damage to facilities, natural catastrophes including extreme weather events, floods and volcanic eruptions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion, generalized lack of availability of raw materials or energy, and any other unforeseen circumstance beyond the control of LTS.
THE PURCHASE OF TRAVEL INSURANCE IS HIGHLY RECOMMENDED ON ALL TRIPS.
In addition, each of LTS's Suppliers have terms and conditions which include Force Majeure provisions. In the event that a Force Majeure event occurs, those Suppliers may be entitled to, and may in their sole and absolute discretion, vary, postpone or cancel any itinerary or arrangement in relation to the trip. Payment of any refund to you as a result of the non-performance of any obligations hereunder shall remain in the sole and absolute discretion of the Supplier, pursuant to their policies, although LTS shall use its reasonable efforts to secure reimbursement for you where possible.
Back to topWhen you book with LTS, you accept responsibility for any damage or loss caused by you. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be paid directly at the time to the accommodation owner or manager or other Supplier. You must indemnify us for the full amount of any claim (also including legal costs) made against us. We are not responsible for any costs incurred concerning a guest removed from a trip, or any portion of a trip. You agree not to hold LTS or any of its related entities liable for any actions taken under these terms and conditions. Baggage and personal effects are at all times the sole responsibility of the participant.
Each participant in any trip escorted by LTS is expected to act responsibly and adhere to all behavior guidelines established by LTS and our Suppliers. LTS and all local Suppliers reserve the right to remove you from any facility, hotel or resort property, tour location or means of transportation if your health or your conduct appears to endanger yourself or others, disrupts the general well-being of other clients on any element of your trip, or interferes with the operation or security of the places we visit. In any such case, there will be no refund.
Back to topCurrency exchange rates fluctuate. Prices are subject to change based upon currency exchange rate fluctuations. LTS is not responsible for surcharges or foreign transaction fees imposed by Client's credit card or bank.
Back to topWithout appropriate travel insurance, Client understands and agrees that if Client cancels or interrupts Client's travel for any reason, portions of the trip may not be refunded and LTS's and travel Suppliers' cancellation penalties will apply resulting in the loss of monies up to the full cost of Client's travel booking and related costs. The purchase of travel insurance is not required in order to purchase any other product or service offered by LTS, however if you decline to purchase insurance, LTS will require that you execute an insurance waiver.
LTS is not a licensed insurance broker, and its advisors are not qualified or authorized to answer technical questions about benefits, exclusions, and conditions of any of the insurance offered, nor evaluate the adequacy of the prospective insured's existing insurance coverage. An additional charge applies for any travel insurance selected.
We reserve the right, in our sole discretion, to change these Terms and Conditions at any time. Updated versions of the Terms will be provided to Clients, will be posted on our website and are effective immediately on posting.
Back to topThe laws of the State of Tennessee govern these Terms and Conditions. You hereby consent to the exclusive jurisdiction and venue of courts in Tennessee in all disputes arising out of or relating to travel bookings with LTS.
If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect.
These Terms and Conditions constitute the entire agreement between the Client and LTS with respect to travel bookings made with LTS by any means, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Back to topBy booking travel services with Lawal Travel Services, I acknowledge that:
By booking travel services with Lawal Travel Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, including the liability waiver provisions contained herein.
Questions about any of these requirements? Contact Lawal Travel Services immediately, or email team@lawaltravel.com. We would much rather answer a question now than solve a problem later.
In order to perform the professional services required to design and arrange your travels, a planning fee is required. The fee is non-refundable, non-transferable, and final upon receipt.
Travel planning involves a great deal of time. Our work is based on years of personal experience and professional expertise. We research destinations, hotels and resorts, tour providers, cruises, and activities to meet your specific needs, contact suppliers, coordinate transportation, draft itineraries, and more.
We provide itineraries, vacation plans, and tailored travel arrangements that give travelers peace of mind and save them time.
Back to topIf you choose not to book through us for any reason, whether you decided not to go, booked elsewhere, or anything else, the fee is retained by us as payment for services rendered.
The planning fee is valid for 30 days. After that we will consider the request cancelled. If you reconvene at any time thereafter, a new planning fee will be due.
Back to topBy signing the planning fee form, you agree to this Agreement and the terms listed here:
This Agreement sits alongside our full Terms & Conditions, which govern your booking once travel is arranged.
I requested that Lawal Travel Services ("Agency") book travel arrangements on my behalf. Due to the ongoing COVID-19 pandemic, I acknowledge and fully understand that these travel arrangements may be interrupted or cancelled by the associated travel supplier, a government entity, or another third party outside of Agency's control for reasons that are unforeseeable at this time.
I also understand and acknowledge that travel involves the risk of a variety of hazards to health and safety, including but not limited to injury, illness, disease, epidemics, and pandemics. I expressly understand and agree that I assume all such risks associated with travel whether or not specified herein.
Back to topI further understand and acknowledge that Agency has no control over the associated supplier's policies which, in addition to applicable law, will solely govern any cancellation, rebooking, and refund related to these travel arrangements.
Back to topI also understand and acknowledge that the purchase of travel insurance is highly recommended and that coverage for circumstances such as these depends on the specific policy I purchase. Should I elect to obtain coverage, the travel insurance policy obtained by me to cover these travel arrangements will dictate any coverage for financial loss resulting from these circumstances.
Back to topThis waiver sits alongside our full Terms & Conditions and, for escorted group trips, the Group Travel Terms.
Lawal Travel Services adheres to the principles of the laws for the protection of personal information as they apply in the state of Tennessee in the United States of America.
The protection of your personal information is important to us.
This document describes how we collect, use and protect the personal information of travellers and other persons who may have dealings with us. If you have any questions or concerns you should contact us at the address set out below.
The personal information that we are concerned with in this Privacy Protection Policy is the private information of individuals such as birth dates, passport numbers, travel dates and destinations, health information, travel and meal preferences, frequent flyer and other membership numbers, personal e-mail addresses and financial information related to personal credit cards, bank accounts and other payment methods.
Personal information does not include an individual's name, title, business address, business telephone, fax or cellular phone numbers.
Back to topWe collect relevant personal information when you ask us to provide you with information or travel related services (such as air, ground and sea transportation, hotel and other accommodation, tours, meals, services and insurance products) that are sold or reserved through us (the "Travel Services"). We use and disclose the personal information in order to provide you with the requested information or Travel Services and for purposes ancillary and additional to that. In particular your personal information may be used:
Unless permitted by law, your personal information will not be used for a purpose other than the purposes mentioned above (the "Identified Purposes") without obtaining additional consent from you.
Back to topThe following are the sources that we may use for gathering personal information. We will use only those required for the Identified Purposes. We may gather information from you when you request information or Travel Services either orally or in writing, and:
We act as the agent or intermediary for or in respect of the suppliers (the "Suppliers") of the Travel Services. Accordingly, personal information relevant to the sole purpose of providing your Travel Services will be disclosed to the Suppliers of such Travel Services. It may also be disclosed to:
Responsibility for personal information provided to us remains under our control, including personal information that has been transferred to Suppliers.
Lawal Travel Services does not share personal information with third parties for their own direct marketing or promotional purposes.
We will accept any of the following as your consent to our existing use and future collection, use and disclosure of your personal information for the Identified Purposes:
In terms of the Laws there may be occasions when your consent is not required or is deemed to have been given. These occasions include, without limitation, police and other investigations, enquiries relating to dispute resolution or litigation, or when the personal information is publicly available.
Back to topWhen you share with us the personal information of your travel companions or other persons for whom you are requesting information or Travel Services:
You may withdraw your consent at any time upon reasonable notice to us. Withdrawal of your consent is however subject to legal or contractual restrictions. If the withdrawal of your consent would frustrate the performance of a legal obligation, your consent may not be withdrawn unless we have also agreed to it in writing. You should also note that withdrawing your consent may affect our ability to continue to provide you with Travel and other services. Should you wish to withdraw your consent, we will advise you at that time of the implications of such withdrawal.
To withdraw your consent you should contact us at the contact address or telephone number listed below.
Back to topPrivate financial and other sensitive personal information is stored by us in secure areas using physical measures such as filing cabinets that are secured after hours, alarm systems and, in the case of electronic data, in databases that are password protected. Third parties such as Suppliers to whom such information is transferred are also required to protect your personal information in a manner consistent with the Laws.
Back to topYour particular travel or other arrangements may require the disclosure of your personal information to airlines, hotels and other Suppliers or third parties who are not subject to the Laws for residential, jurisdictional or other reasons. Foreign Suppliers may not be required to protect personal information in the same way or to the same extent as required by the Laws. Our liability for the failure of any such Foreign Supplier to protect your personal information is specifically excluded. If you have any concern about the disclosure of personal information to a Foreign Supplier you should advise us in writing well in advance of any travel reservation or other arrangement being made with or involving such Foreign Supplier on your behalf.
Back to topYour personal information is retained only so long as we need it to provide information, Travel Services and other services to you, and for a reasonable length of time thereafter in order to meet any Identified Purpose or other legal or business purpose.
Back to topYou have a right to access the personal information that we have in our custody or under our control. You also have the right to know the names of Suppliers or other third parties to whom personal information has been disclosed. Access may be subject to legal restrictions and in particular we may be obliged or have the right to refuse your request if:
Requests for access to personal information should be made in writing at the address set out below. The request should contain sufficient information to enable us to identify you and should specify the particular information that is being sought. We will try to respond to your request as soon as possible but may require you to provide additional information as to your identity, right to receive the requested information or greater particularity as to the information sought. We may also charge you a reasonable fee for providing access to your personal information, in which event we will advise you of the approximate cost and may request a deposit to cover such cost before proceeding.
Back to topFrom time to time we may update the personal information that we have on file for you. We rely on you however to advise us of any relevant changes to or errors in your personal information and shall have no responsibility for any personal information that is inaccurate. In addition, although we take reasonable steps to protect your personal information, we are not responsible for any improper use of your personal information that is beyond our reasonable control.
Back to topIf you have a complaint relating to this Privacy Protection Policy or any of our procedures please contact us. If your complaint is justified we will take reasonable steps to resolve the issue including amending our Privacy Protection Policy or procedures.
Back to topFor more information about our Privacy Protection Policy, to file a complaint, to make an enquiry or to opt out of all or parts of the Privacy Protection Policy, please contact us at:
Lawal Travel Services
208 Clearlake Dr W
Nashville, TN 37217
1-629-222-3886
team@lawaltravel.com
We reserve the right to amend this Privacy Protection Policy at any time. The updated Privacy Protection Policy will be posted on our website and amendments will take effect from the date of such posting.
Back to topLawal Travel Services · Nashville, Tennessee · team@lawaltravel.com · 629-222-3886